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City’s website fails

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Vivian Moon View Drop Down
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Joined: May 16 2008
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    Posted: Apr 15 2015 at 3:09pm

Posted: 2:51 p.m. Wednesday, April 15, 2015

Taxpayers left frustrated after city’s website fails

By Ed Richter

Staff Writer

MIDDLETOWN — 

Residents attempting to use the city’s website to pay their incomes taxes or water bills earlier this week may have experienced some frustration.

A server failure occurred at about 3:30 a.m. Tuesday, according to Troy Anderton, the city’s information systems manager. The website was partially restored by 7:30 p.m. to enable people to pay their income taxes and water bills.

A function to download tax documents was restored at 8 a.m. today, according to Anderton.

City income taxes must be filed by midnight tonight.

Anderton said the outage was not caused by users downloading city tax forms.

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VietVet View Drop Down
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Joined: May 15 2008
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Points: 5754
Post Options Post Options   Thanks (0) Thanks(0)   Quote VietVet Quote  Post ReplyReply Direct Link To This Post Posted: Apr 15 2015 at 3:19pm
Good timing! Not to worry. I'm sure the city, as honest as they are, won't consider a penalty for a late filing due to a glitch in their system..........or would they?
I'm so proud of my hometown and what it has become. Recall 'em all. Let's start over.
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