Middletown Customer Satisfaction Survey

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Interesing, the city has a survey. Has anyone ever used this, I wonder.

In an effort to maintain a high level of customer service, we ask for your cooperation in completing the brief survey: http://www.ci.middletown.oh.us/apps/csurvey/default.aspx 

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John Beagle Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List MUSA Official Joined: Apr 23 2007 Location: Middletown Status: Offline Points: 1855	Post Options Post Reply Quote John Beagle Report Post Thanks(0) Quote Reply Topic: Middletown Customer Satisfaction Survey Posted: Dec 08 2008 at 3:45pm
	Interesing, the city has a survey. Has anyone ever used this, I wonder. In an effort to maintain a high level of customer service, we ask for your cooperation in completing the brief survey: http://www.ci.middletown.oh.us/apps/csurvey/default.aspx
	John Beagle Middletown USA News of, for and by the people of Middletown, Ohio.

arwendt Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List MUSA Official Joined: May 17 2007 Location: United States Status: Offline Points: 588	Post Options Post Reply Quote arwendt Report Post Thanks(0) Quote Reply Posted: Dec 08 2008 at 4:35pm
	That link has a Google Page Rank of 3. I would say it's been there for some time and it has gotten a lot of use. It would be nice to see what has been submitted.
	“Sell not virtue to purchase wealth, nor Liberty to purchase power.” Benjamin Franklin - More at my Words of Freedom website.

Vivian Moon Members Profile Send Private Message Find Members Posts Add to Buddy List MUSA Council Joined: May 16 2008 Location: Middletown, Ohi Status: Offline Points: 4187	Post Options Post Reply Quote Vivian Moon Report Post Thanks(0) Quote Reply Posted: Dec 09 2008 at 5:26am
	I think that survey is about three years old. It was used after several citizens wrote to the Middletown Journal Sound Off and complained about the service at City Hall and the fact that that the employees could not answer basic questions about their departments and or they did not return phone calls.

John Beagle Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List MUSA Official Joined: Apr 23 2007 Location: Middletown Status: Offline Points: 1855	Post Options Post Reply Quote John Beagle Report Post Thanks(0) Quote Reply Posted: Dec 09 2008 at 8:58am
	I wonder if the city would share summarize the data from this form.
	John Beagle Middletown USA News of, for and by the people of Middletown, Ohio.

Vivian Moon Members Profile Send Private Message Find Members Posts Add to Buddy List MUSA Council Joined: May 16 2008 Location: Middletown, Ohi Status: Offline Points: 4187	Post Options Post Reply Quote Vivian Moon Report Post Thanks(0) Quote Reply Posted: Dec 09 2008 at 7:11pm
	John, I believe that this problem was even brought up for discussion at a Council Meeting at the time. I did not call Sound Off however I will tell you that City Hall couldn't answer any of my questions and sent me from one office to the other time and time again. Ginger Smith was the only person that was willing to take the time to research and find the answers for me.