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Middletown Customer Satisfaction Survey

Printed From: MiddletownUSA.com
Category: Middletown City Government
Forum Name: City Manager
Forum Description: Discuss the city manager administration including all city departments.
URL: http://www.middletownusa.com/forum/forum_posts.asp?TID=755
Printed Date: Nov 21 2024 at 6:19pm


Topic: Middletown Customer Satisfaction Survey
Posted By: John Beagle
Subject: Middletown Customer Satisfaction Survey
Date Posted: Dec 08 2008 at 3:45pm
Interesing, the city has a survey. Has anyone ever used this, I wonder.
 
In an effort to maintain a high level of customer service, we ask for your cooperation in completing the brief survey: http://www.ci.middletown.oh.us/apps/csurvey/default.aspx - http://www.ci.middletown.oh.us/apps/csurvey/default.aspx


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http://www.johnbeagle.com/" rel="nofollow - John Beagle

Middletown USA

News of, for and by the people of Middletown, Ohio.


Replies:
Posted By: arwendt
Date Posted: Dec 08 2008 at 4:35pm
That link has a Google Page Rank of 3.
I would say it's been there for some time and it has gotten a lot of use.
It would be nice to see what has been submitted.


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“Sell not virtue to purchase wealth, nor Liberty to purchase power.” Benjamin Franklin - More at my http://wordsoffreedom.wordpress.com/ - Words of Freedom website.

Posted By: Vivian Moon
Date Posted: Dec 09 2008 at 5:26am
I think that survey is about three years old. It was used after several citizens wrote to the Middletown Journal Sound Off and complained about the service at City Hall and the fact that that the employees could not answer basic questions about their departments and or they did not return phone calls.

Posted By: John Beagle
Date Posted: Dec 09 2008 at 8:58am
I wonder if the city would share summarize the data from this form.

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http://www.johnbeagle.com/" rel="nofollow - John Beagle

Middletown USA

News of, for and by the people of Middletown, Ohio.

Posted By: Vivian Moon
Date Posted: Dec 09 2008 at 7:11pm
John, I believe that this problem was even brought up for discussion at a Council Meeting at the time.
I did not call Sound Off however I will tell you that City Hall couldn't answer any of my questions and sent me from one office to the other time and time again. Ginger Smith was the only person that was willing to take the time to research and find the answers for me.


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